technical leader and a strategic influencer like a CTO
architect solutions to significantly complex problems, high ambiguity,
leverage technical, industry, and business context expertise (e.g., outcome priorities, customer experience, shared goals, business case) to influence the direction of longer-term business and technology strategies
identify both immediate and future risks and constraints
advise customers on how to make the right trade-offs in solutions design (e.g., extensibility, flexibility, scalability, maintainability)
able to dive deeply into technical details
own the design and delivery of a program of customer solutions including the overall strategy and end-to-end architecture. Apply the design principles of security, reliability, cost optimization, operational excellence, and performance efficiency.
proactively look for opportunities to scale the solution to benefit other customers with similar problems or requirements
lead the curation of thought leadership content and ensure delivered content is relevant to customer needs.
relentlessly simplify and are able to deconstruct extraordinarily complex problems into their constituent building blocks, accelerating customer adoption and/or enabling teams across the organization to work in parallel on the problem.
recognize problems both inside and outside your area, build consensus around a vision, and drive resolution leveraging the right resources